Do you really know the true extent of your digital ecosystem? On average, an enterprise weaves together hundreds of different solutions and systems – IT, third party networks, data centres, applications, cloud services and more. Almost all of these are outsourced.
When you took the leap of faith to outsource IT rather than keeping everything in-house, you probably sold the idea to the IT team as a way of freeing up their time to focus on projects that assist company growth.
The reality couldn’t be further from the truth – they spend all their time trying to figure out what part of the ecosystem is causing issues for everyone.
Not exactly what you had in mind. Unproductive for IT. Embarrassing for you.