Once in a while it’s helpful to step back from the barrage of FCA rules affecting the advice profession to examine the regulator’s wider priorities. Apart from transparency, culture and accountability, one cross-sector theme has stood out in my mind of late: vulnerable clients.
Whether you are an adviser or a high-street bank, an asset manager or a peer-to-peer lender, an insurer or a claims manager, the message is clear: you need to make sure your customers’ vulnerabilities are handled appropriately.
Frenkel Topping Group Plc, together with its subsidiaries, provides independent financial advisory and investment management services to personal injury and clinical negligence victims in the United Kingdom.