In this time of global health concerns, we are all staying at home. More than ever, we are tuning into broadcast and streaming services. Our experience interacting with these services Is more important than ever. I view user experience from two perspectives. The first is related to UX as related to UI. The second is user experience as related to Quality of Service. Here in Part 1 of our User Experience discussion, we will address usability of the user interface.
Customer experience is a priority across all industries. In 2018 E-consultancy found that 87% of organizations agree that traditional experiences no longer satisfy customers. In the media industry, we the consumer, have disrupted the legacy TV model by insisting on having options to stream on our device of choice. We expect a video consumption experience that combines convenience, content and quality.
Amino Technologies (LON:AMO) is a trusted partner and global provider of innovative, scalable media and entertainment technology solutions. As an IPTV pioneer, working with over 250 operator customers in 100-plus countries, Amino continuously innovates to help customers deliver modern video experiences.