The processes of buying, selling, letting or renting a home look straightforward on paper but can in practice sometimes become taxing and emotional experiences.
Good estate and letting agents do their utmost to keep problems to a minimum by working in a professional manner to strict codes of conduct and striving to maintain high levels of customer service. Whilst the majority of transactions proceed smoothly, if something does go wrong it is often the agent that shoulders the blame, whether fairly or not.
We cannot cover every issue that might arise but this guide from OnTheMarket.com looks at a few practical problems which can arise. It will help you to understand how and why agents may handle matters in a certain way and what to do if things go wrong.
OnTheMarket plc (LON:OTMP) provides property search services for buyers, sellers, landlords, and tenants in the United Kingdom. It owns and operates online residential property portal on OnTheMarket.com that offers property for sale and rent, finds agents, student accommodation, farms, estates and land, and property valuation.
