Open Banking – Winning Hearts and Minds

Winning the hearts and minds of the general public is likely to be an uphill struggle for the Open Banking community, based on public comments left on a recent BBC Open Banking article.

Of the 47 comments at the time of writing, I counted one that was pro-Open Banking.

Here are a selection of the comments;

“You’ll soon have an app on your mobile which tells you how much you have in your account, how much you’ve left to pay on your mortgage and to which bitcoin address to send the ransom so as to have your mobile decrypted.”

“The Amount of hacking us going to increase and then who do we blame? our own bank? the others? Bank of England? the Government?”

“Can we not have “closed banking”, where my financial information _isn’t_shared with anyone else”

“My money is my money and I want to keep it that way. I am forced to share more and more of it with greedy and incompetent government that enjoys wasting it in front of my eyes, but share it with the entire financial sector? In your dreams, sweetie!”

“Banks nearly bankrupted the nation-Why would they think we trust them.”

“This will open your personal and financial information up to many rogues wanting to rip you off.”

With the first wave of banks launching Open Banking APIs on the 13th January, the comments show that the Open Banking community must work harder to promote benefits, help overcome security, privacy and exclusion fears and most importantly earn the trust of an unwilling general public.

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