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Marshall Motor Holdings Plc

New survey highlights growing trust in franchised dealers

Franchised dealers are regarded as ‘safer’ than independent garages and branded high-street retailers, as well as offering a more professional, knowledgeable customer service, according to a new survey.

The twice-yearly NFDA (National Franchised Dealers Association) Consumer Attitude Survey sampled over 2000 owners of cars less than seven years old, using a representative sample of the population according to gender, age and location.

It highlighted widespread growing trust of franchised dealers to carry out aftersales work and a growing awareness that franchised dealers could offer competitive pricing even on smaller work, including new tyres and replacement windscreen wipers.

Marshall Motors (LON:MMH) The Group’s principal activities are the sale and repair of new and used vehicles. The Group’s businesses have a total of 106 franchises covering 23 brands, operating from 84 locations across 27 counties in England. In addition, the Group operates five trade parts specialists, three used car centres, five standalone body shops and one pre delivery inspection centre.

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Disclaimer: Statements in this article should not be considered investment advice, which is best sought directly from a qualified professional.