Non Standard Finance (LON:NSF) is the topic of conversation when Hardman & Co Analyst Mark Thomas joins DirectorsTalk. Mark having released a preview for the results on the 2nd Aug explains what he expects the headlines to be including the biggest division ‘Everyday Loans’, the home collect business ‘Everyday Loans’ and the guarantor business. Mark explains what the bottom line message is and the key messages to take from the results.
Formed in 2014, Non-Standard Finance has become a leading provider of unsecured credit to UK adults. Listed on the Main Market of the London Stock Exchange (LON:NSF), we are now a leading lender in each of our chosen sub-segments: branch-based lending, home credit and guarantor loans.
In branch-based lending and home credit we aim to meet all our customers face-to-face before we lend to them. We believe that this tried-and-tested approach is what separates us from many of our peers and enables us to lend to consumers that many other institutions either cannot or will not.
In Guarantor loans, the presence of a prime, or near-prime guarantor means that we can operate a purely remote model although we still provide a very personalised service to both borrower and guarantor by phone and online.
Understanding our customers’ financial and personal circumstances, including their income and expenditure, is key. We also look to identify those that might be vulnerable so we can take this into account. This process allows us to lend and collect responsibly, whilst also respecting and valuing our customers, ensuring that good customer outcomes are our number one priority.