The client’s internally deployed security solution was due an upgrade but the proposed migration to the new solution raised questions around the impact it would have on productivity. The client therefore required assurance the project was fit for purpose before migrating to the new solution.
How Human Experience Management helped
With the help of Actual’s Human Experience Protection (HXP) service, The client was able to quantify the HX of the new security solution prior to deployment. They could also quickly understand that for all sites staff productivity could be maintained at each stage of the migration.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.