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SimplyBiz Group plc

How to deliver good outcomes for vulnerable clients

When it comes to vulnerability, are you providing fair treatment to all clients? Mark Greenwood looks at the issues and shares insight on how to conduct business with care and consideration

Consumer vulnerability has been a topic of discussion over many years, but the Financial Conduct Authority’s (FCA) guidance paper in mid-2019 made it clear that vulnerability is very firmly in the regulator’s sights.

SimplyBiz Group PLC (LON:SBIZ) provides compliance support and business consultancy services to financial services, legal and workplace benefits professionals in the United Kingdom.   

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Disclaimer: Statements in this article should not be considered investment advice, which is best sought directly from a qualified professional.