Global networks are far-reaching, complex beasts.
They’re incredibly challenging to control, manage and scale, both for you as a service provider and the internal IT teams you answer to.
Nowadays, companies want a single point of contact, which means every telecom operator, technology supplier and service provider is expected to play nice.
“We’re all in it together,” is definitely the phrase of the moment.
But, is this customer expectation unreasonable?
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.