In a world where our businesses are increasingly digital, business continuity plans for emergencies have to include being ready to adapt your digital services for home use. With the Covid-19 infection threatening to shut down workplaces for weeks on end, this is more relevant than ever. Have you planned for what happens when your employees have to work remotely? Are their home working environments fit for purpose?
A good digital readiness plan has to be part of a company’s business continuity. As part of that strategy, you need to know what sort of environments your employees have at home. Most home infrastructure is adequate for consumers, but it’s typically not maintained or managed in the same way as a corporate network, and there are many external influences which can make it unreliable.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.