It’s no secret that Industry 4.0, or the Industrial Internet of Things (IIoT) has the power to drive true quantifiable change in the manufacturing industry. The immediate bottom-line production benefits are clear: fewer machine failures, reduced scrap and downtime issues, and improved throughput – to name a few. However, there are additional, less quantifiable, benefits of implementing this technology.
More than one-third of manufacturing executives say improved customer engagement and satisfaction are among the top benefits of IIoT. Since IIoT combines detailed process data with other production data sets (work orders, QA data), it enables higher levels of traceability. Manufacturers can quickly resolve warranty claims or address quality issues related to their manufacturing process. These faster response times demonstrate a level of production transparency that increases customer confidence in their supplier’s capabilities.
Ilika plc (LON:IKA) is a pioneer in materials innovation and has been inventing new materials for energy and electronics applications for over a decade. Global brands such as Rolls Royce and Toyota have long term collaborations with Ilika’s development teams.