During 2018, government CIOs increased their investment in data analytics and the cloud significantly and analysts at Gartner think this trend is set to continue throughout 2019, with IT chiefs committed to artificial intelligence and data analytics.
In fact, the analyst house thinks that these two technologies will be “game-changing” for governments because they will allow them to assess real-time data. Something they have not been able to take advantage of to this level before.
“Taking advantage of data is at the heart of digital government — it’s the central asset to all that government oversees and provides,” said Rick Howard, VP analyst at Gartner. “The ability to leverage that data strategically in real time will significantly improve government’s ability to seamlessly deliver services, despite increased strain on finite resources.”
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.