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Four ways a strong IT service desk can improve healthcare

The presence of reliable IT support, from dealing with day-to-day staff needs, to handling unexpected tech crises can be a deciding factor in a business’s ability to operate smoothly today. In the healthcare world, the quality of the provider’s IT support can have a major impact on the health, even lives of patients.

Everything from the performance of advanced medical devices, to the use of admin systems relied on by practitioners and support staff can hinge on the capabilities of the IT service desk. With the right solution in place, a hospital can improve efficiency to reduce costs and improve care. In one example, we saw Atlantic Health Systems, a large provider with locations in New York, New Jersey and Pennsylvania, reduce annual IT upgrade, configuration and maintenance costs by $100,000.

 

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Disclaimer: Statements in this article should not be considered investment advice, which is best sought directly from a qualified professional.