No therapist worth their salt could ever expect to be very successful without mastering the so-called ‘soft skills’.
Indeed, it is difficult to think of any profession where a person can really achieve success without being effective at communication, and having the ability to develop empathy with their patients, students or clients.
In recent years, as far as financial advice is concerned, so much emphasis has been placed on getting the right qualifications that the vital importance of soft skills has been neglected.
