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Actual Experience Plc

Digital Quality in the Cloud Era

In today’s digital world, optimising digital services is critical to the success of society, businesses and governments alike. However, reliably delivering these digital services, so that users (staff and customers) can make the most them, is becoming increasingly difficult due to the complex nature of global digital supply chains.

In order to maximise these services and fully take advantage of the global digital economy, a change in perspective is needed. Digital quality and a focus on human experience must be woven into the very fabric of the digital world if these services are to truly deliver the benefits they promise.

Digital Quality in the Cloud era

To meet the demands of the global digital economy, Vodafone is moving to Cloud based offerings. These are based on the use of Universal Customer Premises Equipment (uCPE) installed at client locations, such uCPE being essentially off the shelf processing devices which can support virtual machines. As part of the services delivered using these platforms, enterprises could in future have the ability to manage digital quality in line with customer and staff expectations, therefore the ability to deploy and run the Actual Experience Digital Users on the uCPE devices is key.

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Disclaimer: Statements in this article should not be considered investment advice, which is best sought directly from a qualified professional.