In today’s digital world, optimising digital services is critical to the success of society, businesses and governments alike. However, reliably delivering these digital services, so that users (staff and customers) can make the most them, is becoming increasingly difficult due to the complex nature of global digital supply chains.
In order to maximise these services and fully take advantage of the global digital economy, a change in perspective is needed. Digital quality and a focus on human experience must be woven into the very fabric of the digital world if these services are to truly deliver the benefits they promise.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.