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Accounts Payable: Benchmarking your KPIs

Do a quick litmus test on your current Accounts Payable (AP) processes:

  • How many FTEs in Accounts Payable?
  • How many invoices do you process per annum?

This provides you with the number of invoices processed per FTE per annum.

According to analysts, high performing AP departments outperform all others and process 27,097 invoices per FTE, per annum (APQC). More optimistic surveys even suggest 42,000 invoices per FTE, per annum (Hackett Group). That’s quite a difference and statistics should be taken with a ‘pinch of salt’. But they do act as a good basis for discussion.

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Disclaimer: Statements in this article should not be considered investment advice, which is best sought directly from a qualified professional.