In the latest instalment of our Contact Centre executive interview series, we spoke to IMImobile CEO Jay Patel about his company, industry opportunities, the impact of COVID-19 and emerging technologies…
Tell us about your company, products and services.
At IMImobile, we help our clients communicate and interact with their customers over different digital channels. We have a customer interaction management suite that includes a core platform and applications that allow businesses to orchestrate and automate customer communications across all touchpoints and channels including RCS, WhatsApp Business and Apple Business Chat as well as Voice, Email and SMS.
IMImobile is a communications software provider whose solutions enable enterprises to automate digital customer communications and interactions to improve customer experience and reduce operating costs.Gresham House Strategic PLC (LON:GHS) has a 12% ownership of IMImobile plc as of June 2018.