“You don’t get a second chance to make a first impression.”
While this phrase goes back to at least the 1960s, its relevance applies ever more to businesses today.
“In spite of the congeniality of many professional gatherings, judgments are being made and impressions formed all the time,” says Dr. James Uleman, psychology professor at New York University and impression management researcher.
Uleman emphasizes the importance of first impressions when it comes to landing collaborations, deals, sales, and other opportunities.
It only takes 7 seconds for a first impression to form. In most businesses, the first impression visitors will form of your company will come from your reception area. If you want to make a good first impression, it’s critical that your reception team goes above and beyond to make sure any potential partners, existing clients, industry leaders, star job candidates, or any guests entering the reception area feel comfortable and welcomed. To help you out, we’ll go through 4 small and simple activities that can make a monumental difference to the visitor experience.
SmartSpace Software Plc (LON:SMRT) is focused on technologies that make real estate more efficient and organisations more effective. They provide leading smart workplace software and technology to the commercial workplace, retail and hospitality real estate sectors.