Online overtakes in-store holiday spend for the first time

Dive Brief:

  • It was a surprise last year when Deloitte found that holiday consumers expected to spend as much online as in stores, but this year that’s gone even further: More than half (51%) of holiday shoppers expect their budgets to go to online spending, compared to 42% who expect to spend in stores, according to Deloitte’s 32nd annual holiday survey, which was emailed to Retail Dive. More than half (55%) plan to shop online for gifts, while 44% plan a trip to mass merchants.

 

  • No matter where they’ll spend, holiday shoppers are feeling fairly flush. Most (81%) of respondents said their household financial situation is the same or better than last year, up from 63% in 2012. The financial comfort won’t boost spending much — that’s holding steady at an average $1,226 per household. That nearly doubles among those earning $100,000 or more, for an average $2,226.

 

  • But retailers won’t feel the full effects of consumer confidence. While $430 of that will go toward gifts (just a third of the holiday budget), $480 (roughly 40% of the budget) will go toward experiences like holiday entertaining and socializing, according to Deloitte.
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